Return Policy
GLAMM Activewear Return Policy
At GLAMM Activewear, our priority is for you to be completely satisfied with your purchase. If you are not happy with your order, we offer a clear and simple return policy. Below are our terms and conditions:
1. **Return Deadline**
- You have a period of ** 14 calendar days ** from receiving your order to make a return.
2. **Product Conditions**
- Products must be ** unused**, **unwashed ** and with their ** original tags ** intact.
- Returns will not be accepted on items that have been ** used ** or ** modified **.
- Products must be returned in their ** original packaging **.
3. **Return Process**
- To begin the return process, please contact our customer service team at info@glamactivewear , including your order number and the item you wish to return.
- We will provide you with detailed instructions on how to return the item.
4. **Shipping costs**
- ** Return shipping ** is the customer's responsibility, unless the product is defective or was sent in error.
- Returned products must be sent to the address indicated by our customer service team.
- Shipping and return costs will NOT be refunded.
5. **Refunds**
- Once we receive and verify that the products meet our return conditions, we will process your refund.
- The refund will be issued to the same payment method used for the initial purchase.
- Refund processing time will depend on the payment method and may take between 5 and 10 business days.
6. **Items not eligible for return**
- **Final sale** or **promotional** items.
- **Underwear** and **swimsuits** for hygiene reasons.
7. **Changes**
- We currently do not offer a direct exchange process. If you would like a different product, we recommend returning it and placing a new order.
If you have any questions or need more information about our return policy, please don't hesitate to contact us.
Thank you for choosing GLAMM Activewear. We're here to help you find the perfect fit!